Position Summary
The Chief Administrative Officer (CAO) is a senior executive leader at Lakeview Methodist Conference Center, responsible for overseeing administrative systems, human resources, risk management, health services, insurance, and regulatory compliance. This role reports directly to the President/CEO.
As a Christ-centered, compassionate, and detail-oriented leader, the CAO works collaboratively with the President/CEO and Chief Operations Officer (COO) to guide Lakeview through prayerful discernment, operational excellence, and faithful stewardship. The CAO plays a critical role in ensuring that Lakeview remains compliant with Texas Health Department regulations for youth camps while fostering a culture of accountability, care, and mission-driven service for staff, campers, and guests.
Essential Leadership Responsibilities
- Assist the President/CEO in the development, implementation, and maintenance of organizational policies and procedures
- Collaborate with the President/CEO and COO to cultivate a culture in which all staff own their roles, results, and impact
- Partner with executive leadership to plan and deliver staff orientation and ongoing training aligned with Lakeview’s mission, values, and Christian identity
- Maintain close alignment with the President/CEO, demonstrating mutual respect, transparency, and a willingness to challenge and be challenged
Human Resources & Personnel Management
- Research and implement best practices in Human Resources
- Supervise hiring processes for permanent, seasonal, and temporary staff
- Maintain and update all personnel policies and the staff handbook
- Conduct personnel orientations for all new hires and re-hires
- Coordinate physicals, drug screenings, and other employment-related health requirements
- Manage and coordinate all workers’ compensation cases and workplace injuries
- Coordinate employee performance evaluation processes with administrative and departmental leadership
- Oversee employee key control, including issuance, tracking, and return
- Provide guidance and support to department supervisors regarding personnel matters, ensuring compliance with federal, state, and local laws as well as Lakeview policy
Payroll & Benefits Administration
- Maintain staff scheduling and timekeeping systems
- Provide accurate personnel data to the Finance Department for payroll processing
- Oversee employee benefits administration, including:
Pension plans
Medical and dental insurance
Life insurance
Supplemental benefits
Health, Safety & Infirmary Operations
- Oversee and manage all infirmary operations
- Develop, update, and maintain standing doctor’s orders
- Coordinate with local healthcare providers and emergency services
- Manage camper accident insurance and oversee claims processing
- Maintain inventory of medical supplies and over-the-counter medications
- Hire, supervise, and orient nursing staff
- Resource and support health and safety training for department supervisors
Risk Management & Insurance
- Lead comprehensive risk management efforts for the entire campus
- Oversee property and accident insurance, including:
Audits
Special property requirements
Risk assessments and compliance
Compliance & Regulatory Oversight
- Ensure compliance with all federal, state, and local regulations, including:
Texas Health Department rules and regulations for licensed youth camps
Permits, licenses, liens, and rights-of-way
FLSA requirements and protected class regulations
- Assist with legal discernment and coordination related to Board bylaws and governance procedures
Additional Responsibilities
- Perform other duties as assigned by the President/CEO in support of Lakeview’s operations and mission of transforming lives by experiencing God’s love in a safe environment through meaningful relationships and gracious hospitality.
Requirements of Resident Staff Members
- Aid guest groups as needed. This includes help with guest hospitality and incident management as situations arise.
- Serve in on call rotation
- Care for the exterior and interior of the staff residence.
Mow and trim the area directly surrounding the residence
Keep the area clean from trash and unnecessary items.
Report maintenance needs to the Lakeview Maintenance Department.
Furnish disposables, lightbulbs and other personal items.
Staff may be held responsible for damage beyond normal wear. This includes damage caused by pets.
- Maintain the golf cart/side-by-side that is provided to you as a resident staff.
- Additional information included in Personnel Handbook.
Qualifications & Experience
Required:
- Bachelor’s degree
- Minimum of 10 years of experience in Human Resources
- Minimum of 10 years of experience in camping, conference center operations, or a related industry
- Demonstrated experience in administrative and executive leadership
- Proven ability to handle sensitive personnel matters with wisdom, discretion, and professionalism
- Ability to work occasional weekends
Preferred:
- Bilingual in English and Spanish
- Experience in faith-based or nonprofit organizations
Compensation & Benefits
This is a salaried senior leadership position. The compensation package includes:
- Generous paid time off
- Life insurance
- Options for health insurance and pension
- Additional benefits associated with employment at Lakeview Methodist Conference Center
- On-site housing as required by the position
Salary Range/Compensation Package: Competitive salary commensurate with experience. The compensation package includes: • Generous paid time off • Life insurance • Options for health insurance and pension • Additional benefits associated with employment at Lakeview Methodist Conference Center • On-site housing as required by the position
Application Instructions: Send resume by email to: josh@iheartlakeview.org
Application Deadline: February 21, 2026. We have close relations to the UMC and GMC denominations. We welcome groups from all denominations.
Website: Lakeview Methodist Conference Center | Retreats, Meetings, and Camps in East Texas